All Miniatures made with love.

Return/Exchange Policy

Returns: Returns are NOT permissable by customer unless already noted by email.

If a customer wants to return an item due to  any defect, damage from packaging, or any other reason, customer MUST email info@thumbprintminiatures.com to see if purchase qualifies for a refund.

Exchanges: Exchanges are permissable only if the customer is willing to pay all shipping fees. Customers must contact by email info@thumbprintminiatures.com before exchange to work out the fine details.

All items must be exchanged with the same item, or item(s) with equal or lesser value. If customer wants to exchange with item(s) with more value, he/she must pay the dividend of the amount that is left from those of the item(s) dollar amount.

 

We care about what you think. If there are ANY concerns determining the information provided above please do not hesitate to email info@thumbprintminiatures.com . Thank you!